Reorder: No Dispensers – Krī Skincare
Reorder: No Dispensers

Reorder: No Dispensers


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Returning customers can now order products with aluminium closures. By reusing pumps and pipettes from previous bottles, you and we can go so much further in our efforts to reduce plastic waste. You'll also save £1 on every product.

Please ensure you read the product safety tab prior to ordering.

The safety of our products during the lifetime of their use is critical. We follow Good Manufacturing Practice to ensure your products are always made and packaged in a clean, sterile production environment. But by their very nature, natural ingredients are always more susceptible to contamination.

We strongly recommend you only reuse a dispenser from a like-for-like product. For example, do not attempt to clean a serum dispenser and use it in a face oil bottle. By doing so, you may compromise both the product and the health of your skin.

It is for this same reason that we are only offering this option to our returning customers. Thanks for understanding.

Residual tap water can introduce contaminants and may change the pH of our carefully-balanced serums and cleansers. To avoid this, please do not wash the pumps or pipettes from your finished bottle. Wait for your new bottle to arrive, unscrew the pump and wipe the tube with a clean paper towel, then transfer it to your new bottle. 

If your pump shows any sign of wear and tear, it's time for a new one.

We offer free UK and Europe delivery for all orders over £20. 

All orders received before 3pm Monday to Friday are processed and despatched the same day using Royal Mail Tracked 48.

Orders placed on weekends and bank holidays will be processed the next working day.

Destination Order Value Delivery Option Price
UK & Channel Islands
Up to £19.99

Royal Mail Tracked 48

Tracked service with 2-3 days delivery

£4.95
UK & Channel Islands
Over £20

Royal Mail Tracked 48

Tracked service with 2-3 days delivery

Free
UK & Channel Islands
Over £20

Royal Mail Tracked 24

Tracked service with 1-2 days delivery

£1.95
Europe
Up to £19.99

Royal Mail International Standard

Standard service with 4-5 days delivery

£4.95
Europe Over £20

Royal Mail International Standard

Standard service with 4-5 days delivery

Free
Europe Any value

Royal Mail Tracked

Standard service with 4-5 days delivery

£9.95
North America* Any value Royal Mail International Standard £4.95

 

*We use USPS for delivery to destinations in the United States. You should expect to receive your package at least five working days from date of order, depending on International Service Center (ISC) processing times. Please note that you will be responsible for any taxes that may be levied by US Customs. 

Delayed or Lost Delivery: see our policy here.

Used products

Due to reasons of hygiene, health and safety, we do not accept returns of used products under any circumstances. 

If you're unsure about investing in a full-sized product you haven't tried before, we recommend you explore our trial sizes first.

Unused products

We understand that sometimes you may change your mind after purchase. You can return your unopened and unused package to us within calendar 14 days from the day after you receive your order. 

We will notify you once your return is received and inspected. A refund will automatically be applied to your original payment method. We will not provide a refund if the products show any signs of use.

It is also your responsibility to ensure you obtain proof of postage when sending us any returned items. We will not accept liability or process a refund if we have not received your parcel and there is no proof of postage available.

Product safety

The safety of our products during the lifetime of their use is critical. We follow Good Manufacturing Practice to ensure your products are always made and packaged in a clean, sterile production environment. But by their very nature, natural ingredients are always more susceptible to contamination.

We strongly recommend you only reuse a dispenser from a like-for-like product. For example, do not attempt to clean a serum dispenser and use it in a face oil bottle. By doing so, you may compromise both the product and the health of your skin.

It is for this same reason that we are only offering this option to our returning customers. Thanks for understanding.

How to reuse your dispenser

Residual tap water can introduce contaminants and may change the pH of our carefully-balanced serums and cleansers. To avoid this, please do not wash the pumps or pipettes from your finished bottle. Wait for your new bottle to arrive, unscrew the pump and wipe the tube with a clean paper towel, then transfer it to your new bottle. 

If your pump shows any sign of wear and tear, it's time for a new one.

Delivery information

We offer free UK and Europe delivery for all orders over £20. 

All orders received before 3pm Monday to Friday are processed and despatched the same day using Royal Mail Tracked 48.

Orders placed on weekends and bank holidays will be processed the next working day.

Destination Order Value Delivery Option Price
UK & Channel Islands
Up to £19.99

Royal Mail Tracked 48

Tracked service with 2-3 days delivery

£4.95
UK & Channel Islands
Over £20

Royal Mail Tracked 48

Tracked service with 2-3 days delivery

Free
UK & Channel Islands
Over £20

Royal Mail Tracked 24

Tracked service with 1-2 days delivery

£1.95
Europe
Up to £19.99

Royal Mail International Standard

Standard service with 4-5 days delivery

£4.95
Europe Over £20

Royal Mail International Standard

Standard service with 4-5 days delivery

Free
Europe Any value

Royal Mail Tracked

Standard service with 4-5 days delivery

£9.95
North America* Any value Royal Mail International Standard £4.95

 

*We use USPS for delivery to destinations in the United States. You should expect to receive your package at least five working days from date of order, depending on International Service Center (ISC) processing times. Please note that you will be responsible for any taxes that may be levied by US Customs. 

Delayed or Lost Delivery: see our policy here.

Returns policy

Used products

Due to reasons of hygiene, health and safety, we do not accept returns of used products under any circumstances. 

If you're unsure about investing in a full-sized product you haven't tried before, we recommend you explore our trial sizes first.

Unused products

We understand that sometimes you may change your mind after purchase. You can return your unopened and unused package to us within calendar 14 days from the day after you receive your order. 

We will notify you once your return is received and inspected. A refund will automatically be applied to your original payment method. We will not provide a refund if the products show any signs of use.

It is also your responsibility to ensure you obtain proof of postage when sending us any returned items. We will not accept liability or process a refund if we have not received your parcel and there is no proof of postage available.

  

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