Returns Policy – Krī Skincare

Returns Policy

Used products

Due to reasons of hygiene, health and safety, we do not accept returns of used products under any circumstances. 

If you're unsure about investing in a full-sized product you haven't tried before, we recommend you explore our trial sizes first.

Unused products

We understand that sometimes you may change your mind after purchase. You can return your unopened and unused package to us within calendar 14 days from the day after you receive your order. 

We will notify you once your return is received and inspected. A refund will automatically be applied to your original payment method. We will not provide a refund if the products show any signs of use.

It is also your responsibility to ensure you obtain proof of postage when sending us any returned items. We will not accept liability or process a refund if we have not received your parcel and there is no proof of postage available.