Delivery Information | Kri Skincare

Delivery information: COVID-19

Updated 11 May

We are continuing to operate as normal. 

We offer free tracked UK delivery for all orders over £20. 

All orders received before 3pm Monday to Friday are processed and despatched the same day using Royal Mail. Orders placed on weekends and bank holidays will be processed the next working day.

Destination Order Value Delivery Option Price
UK & Channel Islands
Up to £19.99

Royal Mail 48 (non-tracked)

Non-tracked service with 4-5 days delivery

£3
UK & Channel Islands
Over £20

Royal Mail Tracked 48

Tracked service with 2-3 days delivery

Free
Europe and North America*
Up to £39.99

Royal Mail International Tracked

Standard service with 5-7 days delivery

 £10 
Europe and North America* Over £40

Royal Mail International Tracked

Standard service with 5-7 days delivery

Free

 

The safety of our customers is our top priority.

We've always maintained high levels of safe and hygienic working practices as we prepare your orders for despatch. This includes sanitising all work surfaces and equipment with 90% alcohol.

We are a small business and our studio is only a short walk away from home. We're maintaining social distancing within our community at all times. Our post is collected daily and we've worked closely with Royal Mail to implement a no-contact collection procedure. 

Delayed or Lost Delivery: see our policy here.

Customs charges for US customers.

*We use USPS for delivery to destinations in the United States. You should expect to receive your package at least five working days from date of order, depending on International Service Center (ISC) processing times. Please note that you will be responsible for any taxes that may be levied by US Customs.